Air Asia Name Change Policy – Air travelers flying with Air Asia have the option to rectify any name-related errors on their tickets. This Malaysian airline allows passengers the flexibility to modify their ticket details prior to departure. If you find an incorrect name on your Air Asia ticket, you can effortlessly navigate the Air Asia name change policy to facilitate this adjustment. Furthermore, for the latest updates, feel free to contact us at our toll-free number, 1-888-474-0163.
A Few Things to Know About Air Asia
Founded in 1993, Air Asia stands as Malaysia’s premier aviation enterprise. This budget-friendly airline offers exceptional travel opportunities for passionate travelers seeking affordable exploration of international destinations. The multinational carrier is headquartered in Kuala Lumpur, Malaysia. In terms of both destination coverage and fleet magnitude, Air Asia takes the top spot as the largest service provider in the nation. Their extensive fleet comprises over 250 Airbus aircraft, connecting travelers to over 165 destinations spanning 25 countries.
Air Asia Name Change Policy – Why is it Needed?
It comes as no surprise that errors can occasionally occur when filling out reservation forms. People often make mistakes when entering information during the booking process, such as incorrect names, wrong destinations, flight dates, and various other details. This blog focuses on the specific scenario of having an incorrect name on your Air Asia PNR.
Having a misspelled name on your airline ticket can lead to various complications:
1. Your trip might be considered invalid due to name discrepancies.
2. This practice goes against the guidelines established by the US Department of Transportation in the aviation industry.
3. To board your flight, your name must match the letters on your ticket, passport, and other essential documents.
4. Passengers could find themselves waiting at the airport for extended, uncertain hours while attempting to resolve the issue.
Fortunately, Air Asia recognizes the challenges faced by its customers and provides dependable solutions. Visitors can follow the established rules to request a name change or correction, ensuring their status as legitimate travelers.
Major Guidelines of Air Asia Name Change Policy
With this in mind, Air Asia presents a customer-centric name change policy featuring the following key highlights:
1. Air Asia allows passengers to make name corrections before departure in accordance with specified guidelines.
2. Travelers can modify their names up to 48 hours prior to the scheduled departure time.
3. If you hold a Business Class ticket, you can amend the name up to 4 hours before departure.
4. There may be an associated fee under certain circumstances.
5. Thankfully, Air Asia offers customers the opportunity to make name corrections free of charge within 24 hours after purchase.
6. Keep in mind that Air Asia permits complimentary minor name corrections of up to 4 characters only.
7. Air Asia does not allow the transfer of tickets to another person’s name.
8. If a name change is required due to marriage or divorce, it can be easily accomplished by submitting the necessary legal documents.
9. Customers have the flexibility to initiate name change requests through both online and offline platforms.
10. Name alterations are permissible only for tickets obtained through authorized channels.
11. If you purchased your ticket through a third-party agent, you should reach out to the respective agency for name corrections.
Methods to Change the Name on Your Air Asia Ticket
With the aim of ensuring passengers’ comfort, Air Asia offers a variety of convenient options for modifying booking details. You can easily choose between online and offline methods to make the necessary changes.
Change Name on Air Asia Booking using Online Method
Here are the steps to modify your booking on Air Asia:
1. Go to airasia.com.
2. Navigate to the ‘My Booking’ section and log in with your BIG Member credentials.
3. Enter your last name and booking confirmation code to access your bookings.
4. Choose the flight you wish to modify and use the provided options.
5. Ensure that you enter the correct name details as they appear on your passport and government-issued ID.
6. If applicable, be prepared to pay a service fee.
7. Air Asia will send you a confirmation email to complete the process.
Change Name on Air Asia Reservation using Offline Method
Interested in traditional methods? Here’s the solution! Air Asia travelers have two options to make name corrections on their PNR:
1. Airport Ticket Counter
2. Customer Helpdesk Number (1-888-474-0163)
Air Asia Name Change/Correction Fee
The service fee for name corrections/changes varies depending on the circumstances. Minor errors can be corrected at no charge, but there is a penalty for name corrections under different circumstances. Typically, Air Asia charges a name change fee of US$200 per ticket per segment. For the most up-to-date fee information, it’s advisable to contact the officials at 1-888-474-0163.