The airline caters to various passengers with diverse preferences. While one individual may favor a window seat, another might opt for the aisle seat. If you prioritize traveling in absolute comfort, the specialized flight change policy of Indigo Airlines is tailored specifically for you.
Say goodbye to the inconvenience of spending hours online to grasp the change terms and conditions. Ensure to peruse this comprehensive guide on the Indigo Airlines flight change policy to acquaint yourself with all the regulations in a single location.
Ticket Change Policy - Indigo Airlines
Thinking about making changes to your ticket? Excellent idea. The airline affords you the flexibility to modify your ticket to ensure a memorable journey. Familiarize yourself with the following details for a comprehensive understanding of the changes.
Indigo Airlines’ flight change policy grants you the freedom to alter your tickets free of charge, provided the changes are made within 24 hours and at least 7 days prior to the departure date. If the free change window is missed, a nominal Indigo Airlines change booking fee will be applicable. You are allowed one free change per ticket; subsequent changes will incur a fee.
For group bookings, individual tickets must be separated to facilitate alterations. Customers can also seek assistance from the customer support center if needed. If a third party was involved in the ticket booking process, changes can only be made through the agents; online changes are not permitted by the airline.
Indigo Airlines flight changes can be initiated through various channels, with the point of purchase serving as the primary method for a seamless process.
Policy on Changing Indigo Airlines Flights: General Modifications
You have the option to modify your Indigo Airlines flight date as per your preference. However, if you were granted a complimentary class upgrade on a previous flight, it may be forfeited upon making the change.
Indigo Airlines does not permit name changes, which means passengers cannot transfer or sell their tickets online. If there is a typographical error, customer support can assist you. The airline requires a scanned copy of your passport with the correct name for any name change requests, even in the case of a typographical error.
When flying with Indigo Airlines, you can either pre-book your seat or communicate your seating preferences to the ground staff if you prefer not to book in advance.
Although changing the destination is generally challenging, the airline might consider exceptions under certain circumstances. However, you must provide appropriate documentation to support your request.
The 24-hour free change policy allows you to make modifications without any charges within the specified time frame. Any delay beyond this duration will result in additional fees.
Indigo Airlines Change Booking Charges
Although the airline provides a lot of perks, the passengers have to pay a fee if they miss out on the free change window. The change fee varies with certain conditions, make sure to run through these points and have detailed knowledge about the charges.
- If the passengers are making any changes to their tickets before 4 days from the departure date, they would have to pay 2500 INR to make any changes.
- If the passengers are making the changes from 0 to 3 days from the departure date, a small fee of 4000 would be levied on them.
- The change fee has to be paid along with the flight difference fee. If the previous flight was cheaper than the new flight, the passengers would have to pay the remaining for making the change.
- The airline has imposed a larger change fee for international flights rather than domestic flights. The payment can be made after the changes have been done.
- The change fee mostly depends on the destination, class and travel insurance of the passengers. In some cases, the passengers would have to pay a fee of 1000 INR even if they are making the changes within 24 hours.
Several Ways To Change Indigo Airlines Flight Ticket
Who doesn’t love options, right? Flexibility in modes of change determines the quality of an airline. To serve its passengers right, the airline has provided a myriad of ways to change the booking. What’s keeping you away from exploring all the options for changes? Read along and find out.
Indigo Airlines Flight Change Charges
Prioritizing comfort is key when considering altering your ticket. For savvy travelers, the airline offers the convenient option of online changes, not only ensuring ease but also saving you from additional service charges.
- Navigate to the official website of Indigo Airlines.
- Select your preferred language and location for added convenience.
- Locate the ‘Edit Booking’ section adjacent to the ‘Check-in’ option.
- Enter your PNR number, last name, and email ID, and click ‘Get itinerary.’
- Your details will be retrieved by the airline. Click on the ‘edit’ button to make the desired changes.
- Swiftly adjust seats, meals, dates, and itinerary, ensuring careful attention during the process. A nominal change fee will be levied as per the Indigo Airlines flight change policy.
- Upon completing the changes, the airline will promptly notify you. A new ticket will be generated and sent to your provided email ID.
Change Your Indigo Airlines Ticket Via Phone Call
Not everyone feels confident or capable of independently booking and modifying their tickets. In such instances, the airline provides the option of making a call. If you prefer professional guidance, you can take advantage of this process.
Contact the official service center of Indigo Airlines.
-A customer service representative will answer your call and inquire about how they can assist you.
-Provide your PNR number and last name for the representative to retrieve your flight details. They will then inquire about the changes you wish to make.
Explain the reason for the modifications, as the airline may apply a small fee based on the date of the change.
– Once the payment is completed, the representatives will implement the changes according to your request, and you will receive an email with your updated ticket.
If you choose to cancel in this manner, a small service charge will be applicable. The airline enforces a service charge when passengers seek professional assistance.
Head to the Airport Ticket Counter to Change your Indigo Ticket
Not looking to utilize either of the methods mentioned above? No need to worry. If you prefer the traditional face-to-face approach, you can certainly opt for this method. The complete procedure is outlined below.
- Visit the Indigo Airlines ticket center at the airport.
- Seek assistance from a customer service executive available at the center.
- Provide your PNR number and last name for the executive to locate your flight details.
- Additionally, inform them about the type of change you intend to make.
- The executive will explain the eligibility criteria for the changes. You will be required to pay a nominal fee as stipulated by Indigo Airlines.
- Upon payment of the required fee, the executive will proceed with the necessary modifications.
Similar to making changes via a call, if you opt to make changes in person at the airport, a small service fee will be applicable. The fee varies based on the specific change conditions.