Turkish Airlines name change policy – Turkish Airlines mandates that the names on your passport, photo ID, and ticket align. In the event of a misspelling on your flight ticket due to a typographical error or a legal name change resulting from marriage, divorce, or adoption, prompt correction is essential. Contact Turkish Airlines without delay, and provide appropriate legal documentation, such as a marriage or divorce certificate or a court decree, to rectify the name discrepancy before your travel. Failing to do so could lead to denial of boarding. The potential charges for the name change or correction will be contingent on whether your ticket requires reissuance.
Turkish Airlines Name Change Policy - Key Highlights
Consider the following guidelines when undertaking a name change with Turkish Airlines:
Turkish Airlines strictly adheres to a name change policy that generally prohibits alterations to tickets unless:
1. Your name has been misspelled.
2. Your complete name is not reflected on the ticket.
3. You have legally changed your name after purchasing the ticket.
In cases where misspellings exceed 2 characters, involve the addition of first/middle/last names, or constitute a legal name change, it is probable that you will need to cancel and rebook your ticket at the prevailing price.
Ensure that your ticket displays your full name exactly as it appears on your passport or government-issued ID. If your official document includes a middle name, it must also be reflected on your flight ticket.
In the scenario where the name on your award ticket differs from the one on your Miles&Smiles account ID, submit a feedback form along with a copy of your passport, valid ID, or other legal documentation (such as a marriage certificate or divorce decree) to serve as evidence of the name change.
Maintain consistency in the information provided on your passport, legal ID, ticket, and any other travel documents. If you have undergone a name change, either update your passport to reflect the new name or present legally valid documentation, such as a marriage certificate or divorce decree, to the airport staff.
Remember that you can only travel on a ticket issued in your name. While a name and surname change (except for the specified reasons) is not permitted, modifications to your booking can be made if the fare conditions allow.
It’s important to note that the Turkish Airlines name change/correction policy is applicable to all fare types, irrespective of the service class.
Changing the Name on a Ticket with Turkish Airlines
The process of changing names on a Turkish Airlines ticket varies depending on the type of ticket you’re modifying—whether it’s a cash ticket or an award ticket.
For name modifications or corrections on a cash ticket, you must:
- Contact a local Turkish Airlines sales office
- Reach out to the travel agency that issued your ticket
- Call Turkish Airlines directly
- Visit the Turkish Airlines airport desk
How to make name changes or corrections to a Miles&Smiles award ticket:
– Submit the Turkish Airline’s feedback form online
OR
– Utilize the following channels for name changes:
– Turkish Airlines sales office in your vicinity
– The travel agency where you bought your ticket
– This website
– Turkish Airlines airport desk
– Ensure to furnish a copy of your legal ID and/or relevant legal documentation as evidence of the name change.
Changing Name after Marriage, with Turkish Airlines
Certainly, you have the option to change your name on a Turkish Airlines ticket under certain circumstances, such as marriage, divorce, adoption, etc. The procedure involves the following conditions:
– Present a valid legal copy of your marriage certificate, divorce decree, etc.
– Be prepared to cancel and rebook your ticket with the correct legal name, if necessary. This entails paying the applicable cancellation fee, along with the fare difference between the old and new fares, and any relevant service/admin charges.
Turkish Airlines does not explicitly specify a name change fee for the mentioned legal changes but explicitly states that name changes are generally not allowed. As a result, you have the following alternatives:
Option 1: Inquire with Turkish Airlines if you can travel with supporting legal documentation proving your identity, allowing you to use the same ticket. If approved, this may involve adding an appropriate remark on the existing ticket, facilitating your travel.
Option 2: If Turkish Airlines does not agree to Option 1 or if the security protocols of the departing country do not permit it, you can opt to cancel and rebook your ticket with the correct legal name. In this case, you will incur a cancellation fee, the fare difference, and service/admin charges, depending on the rebooking conditions.
How can Miles&Smiles Member Make Name Change to Their Turkish Airlines Ticket
Miles&Smiles members have the option to modify their name by updating their profile ID online using a feedback form or by visiting a sales office, the travel agency that issued the ticket, this website, or the airline’s airport desk (if there is ample time).
During the profile ID update, it is necessary to provide appropriate legal documentation (such as a marriage certificate, divorce decree, court order, etc.) as evidence of the name change.
Name Change Fee charged by Turkish Airlines
Turkish Airlines does not impose a specific fee for name changes. However, when making a name correction or change, you may either incur no fee (excluding potential admin/ticketing service charges) or be required to pay cancellation fees along with the fare difference between the old and new tickets at current rates, in addition to applicable admin/ticketing service charges.
- In instances where the name correction or change does not necessitate the cancellation and rebooking of the ticket, you might not face a name change fee (although an admin/ticketing service fee might apply), but the final decision rests with Turkish Airlines.
- If the name correction/change mandates the cancellation and rebooking of the ticket, you will be responsible for the cancellation fee (as per the fare conditions of your ticket), the fare difference in case of increased prices for the new fare, and the relevant ticketing service/admin charges for rebooking, based on your specific route.
For cancellation fees, refer to the information below.
Branded International Fares:
Cancellation fees for Turkish Airlines vary as follows:
– PrimeFly fares: USD 140/EUR 120
– BusinessPrime fares: No cancellation fees apply
Certain fares, namely EcoFly and ExtraFly in both Economy and Economy Exceptional classes, as well as BusinessFly in both Business and Business Class Exceptional classes, cannot be cancelled; only the taxes are refundable.
Non-Branded International Fares:
Cancellation of certain fares is possible before departure, subject to a fee based on the route:
– Economy Semi-Flexible (Economy Limited)
– Economy Flexible/Flex
– Business Semi-Flexible (Business Limited)
– Business Flexible
However, Economy Promotion and Business Promotion fares are non-cancellable.
The determination of the fare difference and ticketing service/admin charges, in addition to the cancellation fee, hinges on the timing and method of booking your new ticket, as well as your specific route.