Check-in Times for Singapore Airlines
“When should I complete the check-in process for my Singapore Airlines flight?
Singapore Airlines recommends passengers departing from Singapore Changi Airport arrive at the airport at least 2 hours prior to their flight’s departure, particularly if they have baggage to be checked in. For flights departing from other airports, it is advisable to inquire with the local office regarding check-in deadlines, which typically range between 40 to 60 minutes before departure.
Online Check-in Time:
You can perform online check-in between 48 hours and 1.5 hours before your flight’s scheduled departure.
Mobile App Check-in Time (via the official Android or iOS app):
Online check-in can be completed between 48 hours and 1.5 hours prior to your flight’s departure.
Auto Check-in Time:
The auto check-in service automatically checks you in 48 hours before your flight’s departure. You can activate this service via the Manage Booking option after your booking has been confirmed.
Self-Service Kiosk Check-in Time:
You can use a self-service kiosk, available at various airports, to check in up to 24 hours before your flight’s scheduled departure.
Airport Counter Check-in Time:
Airport counter check-in is available as follows:
– At Singapore Changi Airport, you can check in between 48 hours and 40 minutes before your flight’s departure for Singapore Airlines and SilkAir flights.
– At other airports, the check-in window typically spans from 3 hours to 40 minutes before your flight’s scheduled departure.”
Online Check-in with Singapore Airlines
What is the process for online check-in for my Singapore Airlines flight?
A screenshot of the Singapore Airlines online check-in functionality
You have the option to perform online check-in for your SQ flight within a window of 48 hours to 1.5 hours before your scheduled departure.
To check-in online from Singapore Airlines’ website:
- Visit SingaporeAir.com
- Click on the Check In tab
| To check in with your Booking reference (opens by default): | To check in with your E-ticket number |
| Enter your: 6-character booking reference Last/family name | Select the E-ticket number option, Enter your:13-digit e-ticket number, Last/family name |
- Click on the Check In button
- Follow the on-screen prompts to check in
When you check-in online, you can also:
- Choose a seat
- Reserve a special meal
- Purchase extra baggage
- Save your electronic boarding pass
Important Information:
Upon completing the check-in process, you have the option to either download and print your Singapore Airlines online check-in boarding pass at home or save it on your smartphone for presentation at the airport.
Please be aware that online check-in is not available under the following circumstances:
1. If you are under 18 years of age, unless accompanied by a passenger who is at least 18 years old.
2. When you are part of a group consisting of 10 or more passengers sharing the same booking.
3. If you have not checked in for a preceding flight within the same booking.
In any of the scenarios mentioned above, it will be necessary for you to check in at the airport counter.
Mobile Check-in with Singapore Airlines
What is the process for checking in using the Singapore Airlines mobile app?
You can utilize the SQ mobile app to check in within a window of 48 hours to 1.5 hours prior to your departure. After completing the check-in process, you can easily download the Mobile Boarding Pass to your mobile device. This option is available for passengers departing from specific cities, where you can simply present the Mobile Boarding Pass at the airport.
Eligibility for downloading the Mobile Boarding Pass applies to passengers who do not require a visa check and are departing from the following airports:
– In the United States: Seattle, San Francisco, New York (JFK and Newark), Los Angeles, and Houston.
– In Europe: Zurich, Rome, Paris, Munich, Milan, Manchester, London, Istanbul, Frankfurt, Dusseldorf, Copenhagen, Barcelona, and Amsterdam.
– In North Asia: Tokyo (Haneda and Narita), Seoul, Osaka, Nagoya, Taipei, Hong Kong, and Fukuoka.
– In South-East Asia: Surabaya, Singapore, Phuket, Kuala Lumpur, Jakarta, Bangkok, and Bali.
– In South-West Pacific: Wellington, Sydney, Perth, Melbourne, Christchurch, Canberra, Brisbane, Auckland, and Adelaide.
– In West Asia and Africa: Johannesburg, Dubai, Colombo, and Cape Town.
If you are not carrying any checked baggage and do not require verification at the airport counter, you can proceed directly to the Immigration Counter.
Automatic Check-in with Singapore Airlines
Singapore Airlines Auto Check-in:
You have the option to enable auto check-in by activating it through the ‘Manage Booking’ feature after your reservation has been confirmed. This can be done at least 48 hours before your flight’s scheduled departure time (for eligible flights). Once auto check-in has been completed, you will receive a confirmation email notifying you that you have been successfully checked in for your upcoming flight.
Between the time you activate auto check-in and up to 48 hours before your flight’s departure, you can:
- Reserve a seat in advance
- Choose or modify your meal preference
- Purchase additional baggage
- Adjust or upgrade your flight class
After you have been auto checked in, and up until 1.5 hours before your flight’s departure, you can:
- Change your seat assignment
- Generate your digital boarding pass (available from 24 hours to 1.5 hours before departure for U.S. flights)
Please note that auto check-in is not available under the following circumstances:
- If you are traveling as an unaccompanied minor
- For group bookings consisting of more than 9 passengers
- If your booking is not confirmed or if you are waitlisted
- If you have reserved an extra seat
- If you have not completed the check-in process for a preceding flight within the same booking
- When flying on a partner airline-operated flight for the first leg of your journey (even if your flight starts with an SQ code)
- If your passport has less than 6 months of validity remaining.
Self-Service Kiosk Check-in with Singapore Airlines
How to Use a Self-Service Kiosk for Check-in
You can use the airport’s self-service kiosk to check in up to 24 hours before your flight’s departure. These self-service kiosks are located at the following airports:
– Singapore Changi Airport, Terminal 3—Rows 3, 4
– Wellington International Airport—Counters 19 to 24
– Tokyo Narita, Terminal 1 South Wing—Zone G
– Stockholm Arlanda Airport, Terminal 5
– San Francisco International, Terminal—Aisle 4
– Perth Airport Terminal 1
– Paris Charles de Gaulle Airport, Terminal 1—Hall 1
– Mumbai Chhatrapati Shivaji Maharaj International Airport, Terminal 2—Island A/B/D
– Melbourne Airport, Terminal 2—Zone M
– Los Angeles Tom Bradley International, Terminal—Aisle C
– London Heathrow, Terminal 2—Zone A
– Kansai International Airport, Terminal 1—Island G & H
– Jakarta Soekarno-Hatta International Airport, Island C & D
– Hong Kong International, Terminal 1—Aisle F
– Frankfurt Airport, Terminal 1—Concourse C
– Copenhagen Airport, Terminal 2
– Bengaluru Kempegowda International Terminal
– Auckland Airport, International Terminal—Zone E
– Amsterdam Schiphol, Departure Hall 3
Please note that for any recent additions to this list, you can refer to this page.
To check in at an airport self-service kiosk, follow these steps:
1. Select ‘Singapore Airlines’ from the home screen.
2. Read and agree to the terms and conditions regarding the transportation of dangerous goods.
3. Retrieve your booking by either:
– Scanning your passport
– Scanning the barcode on your digital or mobile boarding pass
– Entering your 10-digit e-ticket number (which starts with 618)
– If checking in multiple passengers, enter your 6-alphanumeric-character booking reference.
4. After retrieving your booking, insert your passport (photo page facing down) into the reader.
5. Use the Seat Map to select or change your seat.
6. Confirm your check-in by tapping on ‘Confirm Check-in.’
7. Indicate whether you will be checking in bags by tapping ‘Yes’ or ‘No.’
8. Your boarding pass will be automatically printed.
If you need to check in your bags:
1. Select the number of bags you’ll be checking in per passenger. If you’re traveling with more than 3 bags (up to 10 bags), tap on the ‘>’ sign.
2. View your total baggage allowance by tapping on ‘View Allowance Details.’
3. You will receive a printout of your bag tags and boarding pass(es).
4. Tag your bags and drop them off at the bag drop counter.
Please note that the bag tag printing facility is not available at Amsterdam (Schiphol), so you will need to obtain them from the check-in counter and drop them off there.
Passengers Ineligible for Self-Service Kiosk Check-in
“The following passengers are not qualified for self-service kiosk check-in and must check in at the airport counter:
1. Passengers holding non-machine-readable passports/visas.
2. Passengers on waitlists.
3. Passengers with unconfirmed bookings.
4. Unaccompanied minors.
5. Passengers who have reserved an additional seat, such as for a musical instrument.
6. Passengers traveling with pets.
7. Passengers in need of special assistance, including medical assistance or meet-and-assist services, etc.”
How to Check-in at the Airport Counter?
You have the option to check in at the airport counter as follows:
At Singapore Changi Airport: You can check in from 48 hours to 40 minutes before your flight’s departure (for Singapore Airlines or SilkAir flights). Please note that the check-in counters close 40 minutes before departure.
At Other Airports: Typically, you can check in from 3 hours to 40 minutes before your flight’s departure.
Upon presenting your travel documents at the airport’s check-in counter:
1. You will be able to check in your bags.
2. You will be assigned a seat.
3. You will receive your boarding pass.
Please note:
– For check-in up to 24 hours before departure, you can use the kiosk check-in and automated bag drop.
– If you require assistance after the counters have closed, you can contact 65-6223-8888.”
Check-in for the Return Flight
Singapore Airlines Return Check-in Process:
If you intend to return within 48 hours of your departure, you have the option to check in for both legs of your journey simultaneously. This applies to all flights except those to/from the United States. You can perform return check-in through online, mobile, or airport check-in counters.
How the Return Check-in Process Functions
Check in your luggage for your initial flight. When you return, simply go to the check-in counter and deposit your bags.